Don’t suffer in silence. If your landlord has ignored serious housing issues, you may be entitled to legal support and compensation. We'll guide you through every step-fast, clear, and stress-free.
See how we've helped real tenants across the UK resolve serious housing disrepair issues—fast. From mould and leaks to heating failures, our legal team acts quickly to protect your rights and secure fair compensation.
We gathered photo evidence, medical impacts, and repair requests. Within weeks, our legal team secured a settlement and forced repairs. The tenant also received compensation for health issues caused by the damp.
Photos and call logs helped us build a strong disrepair claim. The court ordered urgent roof repairs and awarded compensation for damage to furniture and inconvenience.
We filed an emergency legal order, forcing the landlord to carry out immediate boiler repairs. The tenant also received compensation for the discomfort and risk to health.
We supported the tenant with photographic evidence and hygiene reports. Our legal action led to pest control enforcement and a compensation payout for unsafe living conditions.
We filed an urgent claim after inspecting the collapse. The tenant was relocated temporarily, and we secured fast-track repairs and full compensation for the damage and disruption.
Who We Are
M By M Legal is a UK-based law firm dedicated to protecting tenants facing poor living conditions caused by housing disrepair. With a professional legal team and a same-day response policy, we help you take legal action quickly—holding landlords accountable and securing compensation without any upfront costs.
4.4
She was very professional and patient throughout the whole process. Making sure I was updated as my claim went along, the process was quick and easy. I was awarded my settlement a lot quicker than I anticipated, would highly highly recommend!
Retail Assistant, Manchester
2 months agoI am pleased that my housing disrepair case was handled by Reshma Bau, an experienced and tactful solicitor. I would highly recommend MBYM legal. - Christena Beckford
Engineer, Leeds
4 months agoMrs Maria and the all the team was very helpful for my case I recommend if you have an similar issue for housing you can feel free to contact them they will help you at there fullest ability I really appreciate this thanks -Zubeda
Freelancer, Bristol
1 month agoShe has provided us with a first class phenomenal service, and cannot sing their praises highly enough. So if you need a highly professional, efficient and justice powered lawyer DO NOT hesitate to contact Reshma.
Admin Executive, London
3 months agodealt with efficiently, every step was explained clearly and confirmed by email. They won the claim on my behalf. Resume Bau was amazing, no question was to small. Without a doubt I would recommend this company and I myself would never use anyone else Fabulous team
Delivery Driver, Sheffield
2 weeks agoMBYM-Legal has all the qualities one asks from there layers. They are dedicated to achieving the best outcome for their clients. They communicate every step of the way. I highly recommend them!!
Care Worker, Liverpool
5 months agoHighly professional and dedicated solicitors who provided excellent communication and achieved great results for their clients. Highly recommended!"
Consultant, Birmingham
6 months agoIt’s rare to find legal firms that don’t feel transactional. M By M was the opposite. They treated me like a person and explained my rights clearly. My solicitor was kind, focused, and always available. Within a few weeks, the property repairs began, and I got compensation, too!
Warehouse Operator, Glasgow
1 month agoMy first call with the legal team already made me feel at ease. They didn’t overpromise, but they delivered everything they said they would. From start to finish, the process was clear and respectful. If you're struggling with housing problems, these are the people to contact. Brilliant experience.
Hair Stylist, Newcastle
4 weeks agoI contacted them when the boiler failed and no one helped. These guys came through like a dream. They knew how urgent it was and filed the claim fast. Got my heating back on just before winter really hit. If you're cold and frustrated—don't wait. They absolutely deliver.
Teacher, Nottingham
3 months agoHousing disrepair includes mould, leaks, broken heating, structural damage, pest infestation, and other issues affecting your safety or comfort in rented property.
We offer same-day callbacks once your request is received. Most tenants hear from us within a few hours on working days.
Yes. You should inform your landlord about the issue first. If they ignore or delay action, we can step in legally on your behalf.
No upfront costs. We operate on a no-win, no-fee basis, so you only pay if we successfully win your case or settlement.
Yes. If you’ve lived with unresolved disrepair, you may be entitled to financial compensation for stress, health issues, or damaged belongings.
Just fill in our callback form. We’ll call you back, review your case, and explain next steps clearly without any pressure.
Yes. We work with tenants across England and Wales, offering complete remote support and legal processing from anywhere in the UK.
Yes. You may still be eligible for compensation even if you’ve already left the property—especially if the damage affected your health or belongings.
Not unless you ask us to proceed. All initial consultations are private, and no action is taken without your permission.
Photos, repair request emails, health impacts, tenancy agreement, and any written landlord responses help us build your case faster and stronger.